Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here, you'll find clear and concise answers to common questions about our products and services.
Which payment methods do you offer?
Payments are offered through PayPal and all major banks for credit & debit card purchases.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor its delivery status.
What is your return policy?
If there is an issue with your order that requires an exchange or replacement, please contact us through the contact page.
How long does shipping take?
Shipping times vary based on your location. Typically, orders are delivered within 7-10 business days.
How can I contact customer support?
You can reach our customer support team via the contact form on our website or by emailing alexe@dtcmerch.com
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and times will vary based on destination.
How do I find the right size for apparel?
Please refer to our sizing chart available on each product page to ensure the best fit.
Still have questions?
You can reach our customer support team via the contact form on our website or by emailing alexe@dtcmerch.com